At Decade of Design, we respect and value your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, purchase our products, or communicate with us. By using our website, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information when you engage with our services:
Personal Identifiers – Name, email address, phone number, billing/shipping address.
Transaction Details – Payment information (processed securely through third-party providers), purchase history.
Browsing Information – IP address, device type, browser data, and interactions with our website.
Optional Information – If you subscribe to our newsletter, respond to surveys, or leave product reviews, we may collect additional details such as preferences and feedback.
We do not knowingly collect or request sensitive personal information such as financial account access, geolocation, or contacts from your device.
2. How We Use Your Information
Your information is used for purposes such as:
- Processing and fulfilling your orders
- Improving our website, products, and customer experience
- Communicating updates, offers, and promotions (only if you opt-in)
- Responding to queries, support requests, or complaints
- Meeting legal and regulatory requirements
Cookies & Tracking Technologies
We use cookies and similar tools to improve browsing experience, remember preferences, and analyse website performance. Some cookies may also be used for advertising and analytics through trusted third parties.
You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect certain website functions.
4. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. After this period, information will be securely deleted or anonymised.
5. Sharing of Information
We do not sell or rent your personal information. However, we may share data with:
- Service Providers (such as payment gateways, shipping partners, IT and analytics tools) to complete transactions and improve services.
- Legal Authorities if required to comply with applicable laws, regulations, or legal processes.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access and request a copy of your data
- The right to request corrections or updates
- The right to request deletion of your data (subject to legal requirements)
- The right to restrict or object to processing
- The right to withdraw consent to marketing at any time
To exercise these rights, please contact us at info@triessence.org. We aim to respond within one month of receiving your request.
7. Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from them. If you believe your child has provided such information, please contact us immediately and we will remove it.
8. Security of Your Information
We implement reasonable safeguards to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no online transmission or storage system can be guaranteed to be 100% secure.
9. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, you can reach us at:
Decade of Design
info@triessence.org
+91 80 90 100 562
